Privacy Policy Overview

This policy outlines how we handle personal data in relation to our services.

Policy guidance

This introductory summary is provided to help readers navigate the sections that follow.

Use of information

Handled under this policy framework

User rights

Requests and access options are described below

Support channel

Contact

Purpose of use

Purposes of Data Processing

We utilize personal data to facilitate claims processing, enhance user experience, and comply with legal obligations.

Personal data is processed for specific purposes related to VAT refund claims and service improvement.

Third-party sharing

Data Sharing Practices

We share data with trusted partners solely for the purposes outlined in this policy.

Third parties receiving personal data are required to uphold confidentiality and security standards.

Legal basis

Legal Disclosures

Disclosure of personal data may occur when required by law or in response to valid legal requests.

We may disclose personal data to comply with legal obligations or protect our rights.

[email protected]

Phone

+1 204-233-6471

Address

1364 Rue Sherbrooke Ouest, Montreal QC H3G 1J5

General Inquiries

Contact Page

User Rights

Users may request access, correction, or deletion of their personal data under applicable laws.

Users have specific rights regarding their personal data as outlined in this policy.

Requests

Rights Requests

We aim to respond to all verified requests regarding user rights promptly and efficiently.

Requests related to user rights will be addressed in accordance with legal requirements.

Data Retention

Data Retention Policy

We retain personal data only as long as necessary for the purposes outlined in this policy.

Data retention periods are determined based on necessity and legal requirements.

Policy Updates

Users will be informed of updates to this policy that may affect their rights or data handling.

We will notify users of significant changes to this policy through appropriate channels.

Data Collection Practices

We collect personal data necessary for processing VAT refund claims and tracking their status.

The categories of data collected depend on user interactions with our services.

Data Sources

We gather personal information provided by users, including identification and contact details.

Data is obtained directly from users during the claim submission process.

Types of Cookies Used

Essential cookies are necessary for the website's operation, while performance cookies help us understand user behavior.

Cookies may be categorized as essential, performance, or functionality cookies.

Cookie Management

Cookies are utilized to enhance user experience and track usage patterns on our site.

Users can manage cookie preferences through their browser settings at any time.